Privacy Policy

Introduction

Deepenginearis Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deepenginearis.world, use our services, or interact with us in any way.

By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect information about you in several ways. The data we collect depends on how you interact with our services and the choices you make.

Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number when you contact us
• Course enrollment information and preferences
• Payment information for course fees
• Communications you send to us
• Feedback and survey responses

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookie and tracking technology data

How We Use Your Information

We use the personal information we collect for various purposes related to our educational services and business operations. How we use your information depends on the legal basis for processing and the specific context in which we collected it.

Primary Uses

• Providing and managing our dog house building courses and educational services
• Processing course enrollments and managing student records
• Communicating with you about courses, schedules, and updates
• Processing payments and managing billing
• Responding to your inquiries and providing customer support
• Improving our website, services, and course offerings
• Sending you relevant educational materials and course information

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations when you enroll in our courses
• Legitimate Interests: To improve our services, conduct analytics, and communicate about relevant educational opportunities
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Payment processors for course fee transactions
• Email service providers for communications
• Analytics providers (such as Google Analytics)
• Advertising platforms (such as Google Ads)
• Website hosting and technical support providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using encryption technologies
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Our typical data retention periods are:

• Course enrollment data: 7 years after course completion for educational records
• Contact information: 3 years after last contact or until you request deletion
• Website analytics data: 26 months (Google Analytics default)
• Marketing data: Until you unsubscribe or request deletion
• Financial records: 7 years as required by law

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, you have certain rights regarding your personal information:

GDPR Rights (EU Residents)

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to our use of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent for processing based on consent

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month of receipt.

International Data Transfers

As a Cyprus-based company, your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other appropriate safeguards as required by GDPR

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy, need to exercise your rights, or want to contact us about your personal data, please reach out to us:

You also have the right to lodge a complaint with the Cyprus Data Protection Authority if you believe we have not handled your personal data in accordance with applicable law.